Modification Or Cancellation Of Reservation
Low Season (06 Jan – 30 June, 01 October – 19 December)
Cancellations/amendments made 3 days prior to the arrival date subject to One night’s room rate will be charged to the guest’s credit card used to guarantee the reservation.
In an event of No-show, the Total cost of the stay will be billed to your credit card.
High Season (01 July – 30 September)
Cancellations/amendments made 14 days prior to the arrival date subject to One night’s room rate will be charged to the guest’s credit card used to guarantee the reservation.
In an event of No show, the Total cost of the stay will be billed to your credit card.
Peak Season (20 Dec – 05 Jan)
Cancellations/amendments made 30 days prior to the arrival date subject to the entire night room rate will be charged to the guest’s credit card used to guarantee the reservation.
In an event of No show, the Total cost of the stay will be billed to your credit card.
Komune guests will enjoy a range of complimentary services throughout their stay which include.
- Welcome drink on arrival
- Two bottle of Complimentary drinking water per day
- Free in room Wi-Fi
- Ceiling Fans and AC provided in all rooms
- Complimentary beach towels for resort guests
- 24-hour reception & dedicated resort Tour Desk
Komune Bali Information:
- Cots will be provided for Children 2 years and below on request.
- All staying guests including children must provide a photocopy of passports on check-in or photo identification which clearly states Date of Birth.
- Check-in time is 14:00 hours and check-out time is 11:00.
- Prior to arrival guest requests for late check-out can only be confirmed with the payment of an additional nights’ accommodation at the time of reservation. Late check-out requests in the resort are subject to availability the night prior to departure. Check-out extensions to 1800 hours will incur a 50% room charge off the published rate for that room category on that day. Check-out requests after 1800 hours are charged at full published rate for that day.
- Credit card used for payment presented by the card holder upon check in with passport or ID for verification.
- When travelling to Bali please check you have at greater than 6 months validity remaining on passport as Indonesian Customs policy will not allow entry if within this period.
- All prices are using American dollar in the hotel's chosen transaction currency. The converted price is based on the exchange rate at the time you make your booking. All price other than USD is only a guide as it may fluctuate depending on exchange rates.
- Payment made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuation.
- Guests agree that any damage, incidental costs or room charges will be deducted from their credit card prior to leaving or the amount will be taken from the held security deposit.
- For the comfort and quiet enjoyment of all guests, all room bookings are for strictly accommodation purposes only. Guest rooms and villas are not to be used for small or large gatherings, functions and parties. Guest rooms found to not be complying with this policy will be given one written warning and if not complied with, be asked to leave the resort and no refund will be applicable. Any costs or refunds payable by Komune for noise and disruption complaints from other guests will be charged to the guest room account.
Please contact us again if we can be of any further assistance in arranging your trip to Bali. In the meantime, we look forward to welcoming you to Hotel Komune & Beach Club, Bali soon.
